Workplace Citizenship Skills for Organization Function

Workplace Citizenship Skills for Organization Function Workplace citizenship is the perspective that the employees of an institution have where they extend their behaviours beyond the normal duties. Workplace citizenship behaviour in other words means working further than the minimum expected from the individual. The behaviour showcased by the employee can have huge impact on the workplace environment and whole organisation. Good practices at the workplace keeps the workplace positive and it also helps in raising the satisfaction and happiness level in employees. When there is a positive work environment the employees will be more optimistic and less stressed, which in turn helps in better efficiency. This paper discusses about the relevance of social responsibility, communication and team work in nursing framework. It also highlights how nurses display social responsibility and discusses about the significance of communication and teamwork in nursing. This paper establishes the importance of mutually interrelated communication and teamw ork to work with the multidisciplinary team members. The American Nurses Association (ANA, 2010) defines nursing as a healthcare profession where the health of the individual, families and the whole population is optimized, protected and promoted. Nursing is a divine profession where care is given from birth to the last breath of an individual. In addition to the advanced clinical skills and technical knowledge, nurses should integrate workplace attributes to achieve their title role in society and work field. In nursing development of constructive citizenship values and its application in work field enables to achieve a rewarding career. In work field, a professionally competent registered nurse must showcase high degree of social responsibility, work efficiently with teams by communicating effectively. These values produce and empower professionally competent nurses who perform efficiently in their related discipline. Communication is basically the transfer of ideas from sender to the receiver even though, globalization brought great advancements which changed communication channels (Dwyer, 2012). Nurses’ everyday communicate with patients, families, other allied health professionals and administrators. Communication is very important as it promote efficient, safe and high quality care. There are three main components in a successful communication: sender, receiver and message (Dwyer, 2012). In nursing profession there is a great amount of information to be shared in limited time span. There are many factors which influence how the message is interpreted. This include the location where the communication occurred, past experience and personal perceptions of both sender and receiver. Miscommunication refers to lack of clarity in transferring the required information which leads to misinterpretation of the situation. Miscommunication can have drastic effects, even to the death of the patient. Best example will be importance of the patient report at the shift change. The nurse who is relieving the shift have to communicate about the condition of the patient including treatments, medications and anything which happened during the shift to the nurse who is commencing the next shift. Honesty is very important for effective communication in nursing. ()Do not offer anything to a patient unless the nurse can deliver it, if nurse cannot follow it, explain why nurse cannot deliver to the patient. Nurses have to be responsive and available. The patient and the family will be agitated if they feel they are ignored. Sometimes this might be due to faults in the communication process. Implement corrective measures so that, communication process goes though faultlessly and in a timely manner. Verbal component in the communication process is very minute compared to the nonverbal part. ()Study conducted by University of Illinois at Chicago (UIC) found that spoken words contributes only seven percent in a communication process. () Facial expression comprised of fifty five percentage and thirty eight percent is from the tone of voice. () The study also claims that, one way or another we are communicating always, even if we are not speaking. ()Nurses have to pay attention to the body language, eye contact and tone of voice when talking to patients, families, co-workers, superiors and virtually everyone. Effective communication plays a pivotal role in promoting integrated flow of information, collaboration between team members and results in immediate patient recovery. SOCIAL RESPONSIBILITY Like any other professions, nursing is an essential part of the society and it continues to grow and evolve. Cambridge dictionary defines social responsibility as a practice of producing goods and services in a way that is not harmful to the society or the environment. (http://dictionary.cambridge.org/dictionary/business-english/social-responsibility). Social responsibility refers to obligation of a person which is measured by the thoughts and beliefs of an individual. Social responsibility of a nurse refers to the ethical and moral obligations permeating the profession (). Main components of social responsibility are defined in the professional guidelines laid by Nursing and Midwifery Board of Australia. (NMBA). These standards cover patient care, integrity, morals, responsibility and collaboration with the other allied healthcare professionals. These code of ethics are very important and these must be abided by each professional. Ethical violations could result on suspension or per manent loss of the professional license. Nurses have integrated roles to play individually and collectively in the society which is rooted in code of ethics and professional guidelines in terms of human dignity, social justice, integrity and altruism(Riley, Beal, 2010). The most important responsibility of a nurse is to abide the interest of a patient above any other concern or bias. Nurse has to support and respect patient’s self-determination regardless of the patient’s sex, age, nationality, race and medical condition. The nurse has to ensure patient safety and protect professional integrity. Nurse has to collaborate fully with other nurses, doctors and multidisciplinary team members. Another important responsibility to be showcased by the nurses is being an advocate for the patients. Nurses should work for the patient’s rights, privacy protection and their choice for being part of a medical research. Nurses are accountable for their judgement and action. Accountability still exists when a duty is delegated to colleague or subordinate. The nurses also have the duty of respect and morality to themselves and others around them including patients. Nurses must maintain lifelong learning commitment and professional growth. They must be moral, express wisdom, courage and honesty. Nurses who have the leadership roles must nurture ethical nursing practices and retain an environment where subordinates can raise complaints. Nurses have a social responsibility for community education. They have to share the knowledge about the health, wellness and ways to resist diseases. Nurses should take part in the community outreach programs and activities related to healthcare. Nurses also must have knowledge about national and global health concerns, outbreaks, epidemics and infectious diseases and vaccines. Nurses should be able to provide equally accessible nursing care. They have to provide accountable, equitable, culturally and socially responsive high quality health care to all the sections of the population. Nurses are responsible for the actions and accountable to the duties they undertake. They must ensure to practice the duty of care through every aspect of work they undertake. A professionally competent registered nurse not only completes the professional registration requirements, but they actively participate in the community settings to provide the best care to the community members. Social responsibility is a skill which must be expanded from the experiences gained in professional life through continuous practice. TEAMWORK In any line of work, effective team work enables to achieve common goal by working together with the group members. Organ defines (as cited in Yun et al., 2007) organizational citizenship behaviour as individual quality which cannot be recognized directly but plays a vital role in the effective functioning of the organization. The leadership typology determines and influences team organizational citizenship behaviour. The roles and responsibilities are allocated to team members by leaders. Aversive, directive, transactional leaderships force the members to work for team so they results in team anti-citizenship behaviour (TACB). On the other hand, transformational and empowering leaderships motivates the members to work with the team which causes team organizational citizenship behaviour (TOCB). TOCB increases job satisfaction and overall productivity. Positive organizational citizenship outcomes are achieved through assertive and efficient communication between the team members. Nurs es must work with people and not for them. This feeling of togetherness and cooperation between team members improve job satisfaction and enhances productivity by immediate patient recovery. CONCLUSION This paper talks about the workplace citizenship skills necessary for the effective functioning of organization. The workplace citizenship skills make a professional part of the organization which increases job satisfaction and hence, the overall productivity of organization. The aspect of public health cannot be separated from care provided by a nurse. Therefore, social service is the integral component of a nurse. Effective communication and team work are both inter related. In a multidisciplinary team, effective communication, collaboration, good team spirit and flexibility between team members improves job satisfaction. In all professional fields, communication is necessary for transferring ideas. Similarly, in nursing verbal as well nonverbal communication has a vital role to play. Miscommunication can interrupt the flow of information and can result in medical errors caused by misinterpretation of the situation. Development and display high degree of social responsibility, tran sfer of effective communication and good spirit of teamwork has profound influence on achieving the organizational citizenship skills. References hanging indent ANA- see American Nurses Association American Nurses Association. (2010). Code of Ethics for Nurses with Interpretive Statements. Washington, USA: Author. http://www.nursingworld.org/mainmenucategories/ethicsstandards/codeofethicsfornurses/code-of-ethics.pdf Dwyer, J. (2012). Communication in today’s workplace. (9th ed.). Frenchs Forest, NSW: Pearson Australia. Riley, J., Beal, J. (2010). Public service: Experienced nurses views on social and civic responsibility.Nursing Outlook, 58(3), 142-147.Retrieved from http://dx.doi.org.ezproxy.cdu.edu.au/10.1016/j.outlook.2010.02.158 Wray-Lake, L., Syvertsen, A.K. (2011). The developmental roots of social responsibility in childhood and adolescence. New Directions for Child and Adolescent Development, 134(1), 11-25. doi: 10.1002/cd.308 Yun, S., Cox, J., Sims, H.P., Salam, S. (2007). Leadership and Teamwork: The effects of leadership and job satisfaction on team citizenship. International Journal of Leadership Studies, 2(3), 171-193. Retrieved from http://www.regentuniversity.org/acad/global/publications/ijls/new/vol2iss3/yun/YunCoxSimsSalam_Vol2Iss3.pdf Mehrabian, A 2012,Nonverbal communication,UCLA, Aldine Atherton, Chicago. References http://www.nursetogether.com/why-communication-in-the-nursing-profession-is-important

Finance Project

Note: Below are some of the topics of projects for example only. You may visit the organization and the guide (Manager from the particular Organization may suggest you some suitable topic related to the Organization) Suggested topics are Projects topics for MBA but are not limited to: Sl. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Project Topics PROJECT TOPICS FOR HUMAN RESOURCE MANAGEMENT A study of performance appraisal / performance management system in XYZ organization Assessment of role stress amongst the employees of XYZ organization Job satisfaction survey at XYZ organization Competency mapping in an organization Training effectiveness in an organization Study of organizational culture OCTAPACE profile. Motivational analysis of organization A comparative study of team effectives in an organization: Team effectiveness assessment measure. A study of Compensation Management System A detailed study of promotion and reward policy of organization A study of quality of work life in an organization. Mapping training need of employees: Training Need Analysis PROJECT TOPICS RELATED TO MARKETING Formulation of Marketing Strategies to Improve Market Share of LG Microwave Ovens Improving the Effectiveness & Efficiency of Operations at Cox & Kings India Ltd. Demand Forecasting for Orion-ERP Package for ICICI Infotech in Bangalore, based on Small & Medium Enterprises. Developing a Service Delivery Model to bridge the gap between services expected & provided by ICICI Home Loans. Strategies for Increasing the Occupancy Rate of the Taj West End Hotel, Bangalore A Market Feasibility Study for New X-ray Machines from Wipro-GE Medical Systems Distribution Mapping & Dealer Satisfaction Survey for Nokia Mobile Phones. A Study of Marketing Strategies & Distribution Channels in North Karnataka for Cholamandalam Investment & Finance Company Ltd. A Study to improve Awareness level of Triraksha Welfare Scheme among farmers for Tractors & Farm Equipment Ltd A Study to increase Penetration Level & Brand Loyalty among existing consumers of Samsung India Electronics Ltd. 3 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 PROJECTS TOPICS RELATED TO FINANCE The study on Indian Financial System post liberalization The impact of Global recession on Information Technology sector in India The impact of recent global economic slump on Indian capital market A comparative study of bancassurance products in banks A Compara tive study of Equity linked Savings Schemes floated by domestic Mutual fund players. A Comparative Study of cost of capital in Automobile /Steel/Pharma/Finance industry A comparative study of Finance performance of banks using various ratios. Profitability and Operational Efficiency of Public Sector banks Profitability and Operational Efficiency of banks in India A study of working capital management in small scale industries The scope of Microfinance in Indian context. Financial Inclusion- The scope and effect in Indian economy Rural banking in India Dematerialization – The scope and effect. The future of Investment banks in the post Lehman Brothers era PROJECTS TOPICS RELATED TO INFORMATION SYSTEMS Role of software agents as a collaborative tool-Ecommerce Hospital Management System-Database Approach, Mangala hospital, Hassan Automation of Banking database, XYZ Bank. Automation of Customer Relation Database, A SAP Product A study on Electronic data storage- Steel factory, Mumbai A webpage design using JAVA-Google page Projects topics for MBA – Project Management Application of Project Management Processes to the Global Product Development System TRIZ applied in Product Development Project Prioritization. Project Cost Estimation Virtual Project Management Continuous Business Process Improvement (CBPI) Force Field Analysis Information Risk Management SEI – CMM & ISO Certification Recent Revolutions in Project Management Modern Trends in Project Management Perception Knowledge Management in Project Management Project Management Application Softwares Project Risk Management Project Administration Project Feasibility Studies Importance of Human Resource Management in Project Management. Projects topics for MBA – Operations Management Concepts and Techniques related to materials management 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 Computer and Quantitative models used in formulating managerial problems. Concepts and Techniques of Value Analysis to effectively control costs. Deterministic and Stochastic inventory models. Just In Time Production. Logistics Management. Project Scheduling. Manufacturing strategy. Site and Location Analysis. Application of Quantitative Analysis and Computers for managerial decision making in operations problems. A study on tools and techniques (e. g. , CPM and PERT) developed to aid the planning, scheduling, and control of projects. Quality issues related to enhancing customer satisfaction (both internal and external) to ensure long-term customer loyalty. Ethical Issues in Operations Management Studies and conclusions of McGregor, Maslow, Herzburg, Likert, Aggyris, and Blake on Operations Management Behavioral Science. The use of material and supply chain management in manufacturing and service organizations to reduce inventory levels while providing adequate service to customers. Problems encountered in planning, operating, and controlling production of goods and services Tools in project management A study on the methods of planning, organizing, and controlling maintenance. A study on Production and inventory control, procurement, distribution, and their interrelationships. A study on Total Quality Management, human resources, finance and accounting, information systems, and their interrelationships Investigation into computerized production technology Study on Plant layout design depending on type of production system. Flexible Manufacturing Systems Computer Integrated Manufacturing Workforce Management Work study, Method Study and Time Study Modern Trends in Project Management

Assess the view that in todays society the family

Assess the view that in todays society the family is losing its functions (24 Marks) According to functionalists the family has lost its functions, functionalism claim there is integration and harmony between different parts of society which rely upon each other to maintain a cooperating society. Functionalists view the family as vital organs in maintaining society, functionalism concentrates on the contribution of the family towards society and how the family fits with other social institutions to create and efficient society.Functionalists like Murdock argues that the family has four main unctions; reproduction as the family provides some stability for the reproduction and rearing of children, economic as the family provides for the family in terms of food and shelter, sexual and socialisation. Murdock regards these functions as necessary in any society; he suggests the nuclear family was found in every society however it is not the only form of arrangement that can carry these fun ctions out.For functionalists the family â€Å"fulfils a number of important functions for individuals and society such as the socialisation of children and the stabilisation of adult ersonalities† Functionalists like Parsons and Dennis argue that in contemporary society many of the functions performed by the family and pre industrialised society has been removed from the family. Many argue that â€Å"these functions are being taken over by other institutions† and that these have been transferred to other institutions for example the NHS as well as the education and welfare system.Parsons refers to this as structural differentiation and he also claimed that is process has meant that modern more specialised families now only have two main basic needs; Primary socialisation of children and stabilisation of adult personalities. However many sociologists argue against claims made my Parsons and Dennis, some argue that the family has not lost its functions. Fletcher and Sho rter 1966 deny that the family has lost its functions in contemporary society.They suggest that during pre industrial and early industrial society poverty meant that functions such as welfare and education were not effectively carried out. Children were often neglected and male peasants didn't care for their wives but more about their animals. Fletchers argues that the family has now more note fewer functions placed on it for example the ealth and welfare functions of the family have been strengthened by welfare state and parents now are more preoccupied with their children's health.Social services with their powers now intervene in family cases if there are reports or suspicions of child neglect and this has increased the responsibilities of parents rather than discouraging them. Feminism however disagrees with the view that the family has lost its economic role of a unit of production and argue that it has become a unit of consumption. They also majority of home work is productive but it not recognised as uch because it is unpaid and usually done by women. They argue that the economic contribution made by women is underestimated.Radical feminist Christine Delphine and Dianna Leonard 1992 argues that some functions of production have been lost but others are pretormed to a higher standard than the past tor example washing, ironing and cleaning as â€Å"family life is much less stable than it was in the past†. A traditional function of the family is the reproduction and nurturing of children being seen as the main reason for marriage as a means of passing on family property and roviding a future workforce. However this has changed as there has been an increase in the number of people having sexual relations before marriage and out of marriage.Another traditional function of the family was industrialisation and the growth of factory production in Britain, the family was a unit of production which meant the family home was also a work place. Children woul d learn the skills needed for life from their elders and they often followed their parents footsteps in life. However this has changed as well as since the 19th century work has moved outside he home to factories and offices. Families no longer produce the goods they need they go out instead to work and earn wages to but the goods.These skills needed can no longer be learnt from the family but rather in a place of work or education. Occupations are less likely to be achieved by kinship but instead by individual merits. Lastly the family traditionally played an important role in caring for children however before the twentieth century most children were poorly looked after due to poverty. This has now changed as the modern family gets more help in caring for children hrough a range of state welfare services and growing numbers of care services such as play groups and nurseries.All the writers tend to think in terms of the family without differentiating between different family types. Graham Allan and Graham Crow 2001 argue that attempts to identify the functions of the family can be criticised because of the functionalist ‘one size fits' approach. Postmodernists and different feminists reject this view that there is one single family type which always performs certain functions. This makes it difficult to measure functions of society.

The Effects Of Technology On Children And Teenagers

To this day and age, we see more and more children and teenagers craving technology. We now see ten year olds with their own iPhones. This has caused many children and teenagers to become addicted to technology. For this reason, technology exposure limitations should abide. What ever happened to only calling and texting on a phone? â€Å"A recent meta-analysis of post studies led by researchers at the University of Exter, U.K., suggests that men who store their phones in their pockets risk exposing themselves to radiation levels that may and also lower sperm levels†(Holmes). Technology damages people’s minds, bodies, and lives, and should limit the use of technology for children and teenagers. As a matter of fact, technology today is causing many people to result in sleep issues and or depression and anxiety. Many studies have been concluded on sleep loss due to the cause of people wanting to check their mobile devices or phones for text messages or instant messages. â€Å"Two hundred thirty six college students completed self-report questionnaires and week long sleep diaries. Results revealed that 47 percent of students reported night-time waking to answer text messages and 40 percent to answer phone calls†(Adams and Kisler). This test was based off of college students who need their sleep. Many hours of class and then not very much sleep, due to staying awake on technology, can lower their grades. The cause of this you might ask, is because they do not pay attention in classShow MoreRelatedThe Impact of Mobile Phones on Teenagers1244 Words   |  5 Pagesthird of children aged ten to thirteen own a mobile phone. It is therefore a necessity to inform today s youth of the effects of owning a cellular phone. 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